We build culture that strengthens your brand.
Our people become a natural part of your guest experience. That's why we train our teams in your culture, identity, service behaviour and tone of voice — so the delivery feels like your own, with no vendor feel.
Hotels, short-term rentals and camps.
Full FM services wherever people stay and host guests — scaled to occupancy and season
Hotels
“Your second home”
Short-term rentals
“Hotel quality in every apartment”
Camps
“A home on the project”
The short-term rental and camp images are AI-generated illustrations
Our service offering.
Housekeeping and cleaning
Stable, quality-assured teams with dedicated on-site team leaders — adapted to your concept, standard and guest promise
The key role between housekeeping and maintenance — linen transport, cart preparation and rapid response at peak load
The backbone of kitchen and F&B operations — cleaning, hygiene and logistics behind the scenes
Systematic, thorough cleaning on a schedule — preventing wear and extending the life of furnishings and surfaces
Hospitality management and operations
Service teams trained in your culture and tone of voice — from guest reception to VIP and loyalty guest care
Hosting, buffet service and standards monitoring as a natural part of your concept
Daily technical operations, preventive maintenance and coordination of external specialists
Experienced managers with personnel and staffing responsibility, KPI tracking and continuous improvement
Operational and strategic advice — staffing, profitability, service culture and support during start-up and change
Cost follows occupancy. You pay for what you use
Real-time data between Ability and the hotel’s PMS system
We supply all equipment and chemicals. Zero investment for you
Technology and smart solutions.
Robotic cleaning
Modern cleaning robots in corridors, common areas and conference spaces deliver consistent quality and free up time for service and guest experience
Sensors and dynamic cleaning
Door sensors show in real time whether rooms and common areas are in use, so cleaning follows actual need — and temperature sensors monitor kitchens, coolers and freezers with early alerts on deviations
Web-based reporting
Digital reports give you easy access to the delivery — overview, transparency and a basis for continuous improvement
Frequently asked questions about hotel services.
We connect directly to the hotel’s PMS system (Opera, Mews, etc.) for real-time data on check-in, check-out and room status. This enables faster room preparation and better oversight.
Yes, all cleaning equipment, chemicals and consumables are included in the agreement. The hotel avoids investment and inventory management.
We prepare around 4,000 rooms daily across our hotel contracts, and have served Radisson Hotels Norway since 2023. Our experience spans everything from boutique hotels to large conference hotels.
We scale staffing according to demand. Our flexible model ensures you have enough resources during high season without paying for overcapacity in low season.
Yes. In addition to housekeeping and cleaning, we provide reception and guest service, breakfast service, technical operations, operational management and management advisory. Many start with one service and expand once they see the value of one partner for the entire operation.
Book a meeting about the system integration.
See how real-time data between Ability and PMS enables faster room preparation and better guest experiences