CUSTOMER STORIES

Real results, real customers.

Stories from the businesses we serve every day — what they asked for, what we delivered, and what they say afterward.

CUSTOMER STORIESOctober 12, 2026

Radisson Blu Trondheim: from pilot to national partner

When hotel director Tone Enerstvedt Hansen set out to choose a new cleaning partner, she asked for her two hotels in Trondheim to be the pilot. The choice fell on Ability. The pilot went well enough that Ability today delivers to Radisson across Norway.

CUSTOMER STORIESSeptember 25, 2026

Intility Arena: from school lunch to VIP restaurant in the same building

Ability runs a kitchen that serves between 100,000 and 150,000 meals a year. School canteen, nutrition for elite athletes, daily catering off site and VIP dining for up to 600 guests on match day. Often in the same week.

CUSTOMER STORIESMarch 12, 2026

Professional facade cleaning

Before guests check in, they see the facade. That is why first impressions are crucial for hotels located in the city center, where weather, traffic and air pollution leave their mark on the buildings.

CUSTOMER STORIESOctober 13, 2025

Kept Grieghallen clean for 17 years — with people, machines and adaptability

When the curtain goes up at Grieghallen in Bergen, everything must be perfect. In the middle of this complex machinery stands Ability — ensuring clean surfaces, quick turnarounds and calm behind the scenes.

CUSTOMER STORIESSeptember 30, 2025

37 years of pride and quality at Radisson: Meet our Head Housekeeper in Tromsø

For nearly four decades, May Britt Paulsen has been a driving force in the housekeeping team at Radisson in Tromsø. Get to know one of our most experienced and inspiring employees at Ability.

CUSTOMER STORIESSeptember 5, 2025

Why satisfied clients are key — insights from the 2025 customer survey

In June 2025, Ability conducted a comprehensive customer survey among our corporate and housing cooperative clients across the country. The feedback provides an important compass for further improvements.

CUSTOMER STORIESAugust 25, 2025

The Norwegian School of Economics chose Ability: The future of cleaning in Bergen

NHH in Bergen chose Ability as its cleaning provider. Read about how we deliver the future of cleaning to one of Norway's most prestigious educational institutions.

CUSTOMER STORIESMarch 12, 2025

Sustainable and smart canteen solutions for businesses

How Ability tailors staff restaurants for Posten — and how we can do the same for your business.

CUSTOMER STORIESOctober 11, 2024

IKEA returns to Ability

We are pleased to announce that we have once again been chosen as IKEA's service provider in Norway. An important chapter in the long-standing partnership.

CUSTOMER STORIESApril 26, 2024

The Scandic director: Cleaners are among the hotel's most important employees

The hotel director at Scandic shares thoughts on how important cleaning is for the guest experience and the hotel's reputation.

CUSTOMER STORIESAugust 7, 2023

Hospitals and nursing homes require extra thorough cleaning

Special requirements apply to cleaning, hygiene and basic infection control routines at hospitals and nursing homes, for the sake of vulnerable patients.

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